Connect with your perfect Guesthouse

| About us

Our mission is to redefine the mid-term rental experience by offering unparalleled service, comfort, and innovation.

150+

8

Years of experience

★★★★★

Mazyane is a network hub connecting between tenants and top-tier guesthouses. We are focused on providing a convenient housing solution for corporate travelers. Since our founding in 2016, we have been growing in the mid-term rental industry, and are constantly evolving to meet the needs of modern travelers.

Our Values

We value integrity, innovation, and community, striving to build lasting relationships with our clients and partners.

Our Mission

4.9 / 5.0

Happy clients

| Our services

At Mazyane, we are dedicated to providing tenants with a seamless and comfortable living experience through our comprehensive property management services.

| Online Resident Portal

Tenants can create and save a renter profile that can be used to review and renew their lease, as well as to make rent payments online without the need for checks or fees and submit maintenance requests online.

| Transparent Communication

At Mazyane, We believe in open, transparent and honest communication. Our team members are readily available to answer any questions you may have, address concerns, and provide updates on any Guesthouse-related matters.

We are committed to providing a secure rent payment experience. Through our platform, tenants can view their Guesthouse rent statements and make payments using a trusted online payment processor.

Additional processing fees do apply

| Secure Rent
Payments Processing

We are committed to providing prompt and efficient service to ensure that your Guesthouse remains in excellent condition. Our team is available 24/7 to assist you with any maintenance or repair issues, from minor repairs to emergencies.

| Responsive Maintenance Services

🔘 Can I set up automatic rent payments?

⚫ Yes, you can set up automatic payments through the tenant portal. Just go to the "Auto-Pay" section, enter your preferred payment method, and choose the date each month you'd like the rent to be deducted.

🔘 how do I report a maintenance issue?

⚫ For maintenance issues, please submit a request through the tenant portal by selecting "Maintenance Request." Provide a detailed description of the issue, and our team will schedule a repair as soon as possible.

🔘 Can I receive maintenance updates?

⚫ Yes, you can enable notifications by going to "Notification Settings" in the tenant portal. You’ll receive alerts about upcoming rent due dates, maintenance updates, and other important information.

🔘 How do I pay my rent online?

⚫ To pay your rent online, log in to the tenant portal and select the "Pay Rent" option. You can choose to pay using a bank transfer, debit card, or credit card. Follow the on-screen instructions to complete your payment.

🔘 Who do I contact for billing questions?

⚫ For billing inquiries, you can send a message through the "Billing Support" section in the tenant portal or reach out to our customer service team directly via the contact details listed on your lease.

🔘 How do I update my contact information?

⚫ To update your phone number, email, or mailing address, log in to the tenant portal and navigate to the "Account Settings" section. Make the necessary changes, and save your updates.

🔘 Can I set up automatic rent payments?

⚫ Yes, you can set up automatic payments through the tenant portal. Just go to the "Auto-Pay" section, enter your preferred payment method, and choose the date each month you'd like the rent to be deducted.

| Frequently asked Questions